Shipping & Returns

Shipping

Orders are finalized within 3-7 business days. Custom orders will be finalized within 2-3 weeks.  We will provide a tracking number for all orders shipped.

Orders & Returns

Jerica's Jewels prides itself on delivering exceptional jewelry and products. If, for some reason, you are not absolutely pleased with your order, you can return your item(s) for a refund or exchange within 10 days of delivery. 

Please note, custom orders, vintage pieces, bridal, watches & luxury handbags are NONREFUNDABLE

We will send you an email confirmation when your return has been received in-house and has been inspected. You will be notified of the approval or rejection of your refund. Jerica's Jewels has the right to approve or reject every return due to the individual nature of each item. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution. If you are approved, a credit will automatically be applied to your original method of payment within 5-10 business days.

Returns and exchanges must include a copy of the original invoice along with any original tags or packaging. In the event that an item is not returned in its original condition, is damaged, or missing parts for reasons not due to our error, a partial credit will be issued only for an exchange.

Jerica's Jewels offers repairs within 30 days from the date of purchase. We guarantee our pieces for 30 days from the date of purchase against defects. We reserve the right to refuse any repairs if we believe the item(s) are intentionally damaged or misused. If you need a repair after 30 days, we are happy to repair your piece for an additional charge plus shipping & handling.

Jerica's Jewels reserves the right to withdraw any item, postpone the sale, or cancel the sale outright without any advance notice or explanation, and without any resulting obligations. 

How To Return A Product

We want to ensure that you have the best shopping experience when purchasing from Jerica's Jewels. Please contact us directly at info@jericasjewels.com or call us directly at 941-952-0100 before sending a return so we can assist you properly.